Legal Mention

We apply a 14-day return policy, which means you have 14 days from receipt of your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it: unused, in its original packaging, and accompanied by the receipt or proof of purchase.

To initiate a return, please contact us at map3Dshop@gmail.com. Returns must be shipped to the address in Portugal provided once your return is authorized. If your return is accepted, we will send you instructions on how and where to ship your parcel. Items returned without prior authorization will not be accepted. Return shipping costs are the responsibility of the customer.

If you have any questions about returns, you can always contact us at map3Dshop@gmail.com.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can assess the issue and resolve it with the carrier.

Exceptions / Non-returnable items

Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges

Due to the personalized nature of our products, we do not accept exchanges.

14-day cooling-off period within the European Union

Notwithstanding the above, if the goods are shipped within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As above, the item must be in the same condition in which you received it: unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund has been approved. If approved, your refund will be issued automatically to your original method of payment within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since the approval of your return and you have not received your refund, please contact us at map3Dshop@gmail.com.

Tems of Service

OVERVIEW

Welcome to maps3D! The terms “we”, “our” and “us” refer to maps3D. maps3D operates this store and website, including all information, content, features, tools, products and related services provided to you as a customer (the “Services”). maps3D is a store powered by Shopify, which enables us to provide the Services.

The Terms of Use below, together with all related policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully as they contain important information about your legal rights and cover topics such as disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you authorize any minor in your care to use the Services on devices you own, purchase, or manage. To use the Services—including accessing or browsing our online stores or purchasing any products or services—we may require certain information such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete and that you have all rights necessary to provide such information. You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or grant your account to another person.

SECTION 2 – OUR PRODUCTS

We have made every effort to accurately represent our products and services in our online stores. However, please note that colors or the appearance of products may differ from how they appear on your screen due to the device you use, its settings, and configuration. We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match exactly how they are described or rendered in our online stores. All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to remove any product at any time and may limit quantities of any product we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you submit an offer to purchase. maps3D reserves the right to accept or refuse your order for any reason, at its discretion. Your order is not accepted until maps3D has confirmed acceptance. We must receive and process your payment before accepting your order. Please review your order carefully before submitting it, as maps3D may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email, billing address and/or phone number provided at the time of order. Your purchases may be returned or exchanged only in accordance with our Refund Policy available on the site. You represent and warrant that your purchases are for personal or household use only and are not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts and promotions may change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless otherwise indicated, prices shown do not include taxes, shipping and handling fees, customs or import duties. Prices displayed in our online stores may differ from prices offered in physical stores or other online stores operated by third parties. From time to time we may offer promotions that affect pricing and which are governed by terms separate from these Terms. In the event of a conflict between a promotion’s terms and these Terms, the promotion’s terms shall prevail. You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, card numbers and expiration dates, so we can complete your transactions and contact you as needed. You represent and warrant that (i) the credit card information you provide is true, correct and complete, (ii) you are duly authorized to use the credit card for the purchase, (iii) the amounts billed will be honored by your card issuer, and (iv) you will pay the amounts charged at the prices displayed, including shipping and handling fees and applicable taxes, if any.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All shipping times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing or events beyond our control. Once we hand products over to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, trade names, text, displays, images, graphics, product reviews, videos and audio, as well as the selection, coordination and arrangement thereof, are the property of maps3D, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws. These Terms authorize you to use the Services for personal, non-commercial purposes only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, upload, store, or transmit material from the Services without our prior written permission. Except as expressly provided herein, nothing in these Terms grants you any license or other rights under any maps3D, Shopify or third-party patent, trademark, copyright or other intellectual property rights. Unauthorized use of the Services may violate federal and national intellectual property laws. All rights not expressly granted herein are reserved to maps3D. The names, logos, product and service names, designs and slogans of maps3D are trademarks of maps3D or its affiliates/licensors. You must not use these trademarks without maps3D’s prior written consent. The name, logo, product and service names, designs and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs and slogans on the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided access to third-party customer tools as part of the Services, which we neither monitor nor control. You acknowledge and agree that access to such tools is provided “as is” and “as available” without warranty, representation or condition of any kind and without endorsement. We disclaim any liability arising from your use of optional third-party tools. Your use of optional tools offered through the site is entirely at your own risk and subject to the terms of use provided by the relevant third-party provider. We may also introduce new features (including new tools and resources) in the future; such features will be considered part of the Services and will be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including integrated third-party features). We are not responsible for reviewing or evaluating the content or accuracy of third-party materials or websites you choose to access. If you leave the Services to access such third-party content, you do so at your own risk. We are not responsible for any damages or losses related to your access of third-party websites, or your purchase or use of products, services, resources or content on third-party websites. Please review the policies and practices of third parties carefully before engaging in any transaction. Complaints, claims, concerns or questions regarding third-party products and services should be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

maps3D is powered by Shopify, which enables us to provide the Services. However, the sales and purchases you make in our Store are made directly with maps3D. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and maps3D, including any loss, damage or injury resulting from products or services purchased. You hereby expressly release Shopify and its affiliates from any claims, damages and liabilities arising out of your purchases and transactions with maps3D or related thereto.

SECTION 10 – PRIVACY POLICY

Any personal information we collect through the Services is subject to our Privacy Policy, which can be found here [LINK], and some personal information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies. Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services. The information you submit to the Services will be transmitted to and shared with Shopify and with third parties who may be located in countries different from your residence to provide Services. See our Privacy Policy [LINK] for more details on how we, Shopify and our partners use your personal information.

SECTION 11 – FEEDBACK

If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals or other content (collectively “Feedback”), you grant us a perpetual, worldwide, sublicensable and royalty-free license to use, reproduce, modify, publish, distribute and display that Feedback in any media for any purpose, including commercial purposes. We may use such rights to operate, provide, evaluate, improve and promote the Services and to exercise our rights under the Terms. You further represent and warrant that (i) you own or control all rights in the Feedback; (ii) you have disclosed any compensation or incentive received in connection with your submission; and (iii) your Feedback complies with these Terms. We have no obligation to (1) keep Feedback confidential; (2) provide compensation for Feedback; or (3) respond to Feedback. We may, but are not required to, monitor, edit or remove Feedback we deem, in our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or which violates intellectual property rights or these Terms. You agree that your Feedback will not infringe any third-party rights, and will not contain defamatory, illegal, abusive or obscene material, or viruses or other malware. Do not submit Feedback using a false email address or impersonating another person. You are solely responsible for any Feedback you submit and for its accuracy. We assume no liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping fees, transit times and availability. We reserve the right to correct any error, inaccuracy or omission and to change or update information or cancel orders if information in the Services is inaccurate, at any time and without prior notice (including after you have submitted your order).

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You must not access or use the Services, directly or indirectly, to: (a) engage in illegal or malicious activity; (b) violate any international, federal, provincial, or local law or regulation; (c) infringe our or others’ intellectual property rights; (d) harass, abuse, insult, harm, defame, slander, denigrate, intimidate or threaten any of our employees or any other person; (e) transmit false or misleading information; (f) knowingly upload or transmit material that does not comply with these Terms; (g) transmit or facilitate the sending of advertising or promotional material such as “spam”; (h) impersonate another person or entity; or (i) otherwise engage in conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that may harm maps3D, Shopify or users of the Services, or expose them to liability. In addition, you agree not to: (a) upload or transmit viruses or other malicious code that could affect the functionality of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any part of the Services; (c) collect or track other users’ personal information; (d) send spam, phishing, pharming, pretexting, robots, scrapers, or harvesting tools; or (e) interfere with or circumvent the security features of the Services or any related website, other websites or the Internet. We reserve the right to suspend, disable or terminate your account at any time, without notice, if we reasonably believe you have violated any part of these Terms.

SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion, at any time and without notice, and you will remain liable for all amounts due up to the date of termination. The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The information on or provided through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. EXCEPT AS EXPRESSLY PROVIDED BY MAPS3D, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MAPS3D, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY OTHER SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR IN CONNECTION WITH ANY CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE ARISING OUT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless maps3D, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from and against any losses, damages, liabilities or claims, including reasonable attorneys’ fees, arising out of or relating to (1) your breach of these Terms of Service or incorporated documents, (2) your violation of any law or third-party rights, or (3) your access to or use of the Services. We will notify you of any indemnifiable claim, provided that failure to promptly notify you will not relieve you of your obligations except to the extent you are materially prejudiced. We may, at our expense, control the defense and settlement of such claim (including choice of counsel), but we will not settle any claim that imposes non-monetary obligations on you without your consent (which shall not be unreasonably withheld). You will cooperate in the defense of any indemnified claim, including providing relevant documents.

SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is held to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the remainder of these Terms shall continue in full force and effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. These Terms of Service and any policy or operating rule posted by us on the site constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including prior versions of the Terms). Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so will be void. We may assign, transfer or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 21 – GOVERNING LAW

These Terms of Service and any separate agreements by which we provide you Services shall be governed by and construed in accordance with the courts of the jurisdiction where maps3D is headquartered. You and maps3D submit to the venue and personal jurisdiction of those courts.

SECTION 22 – HEADINGS

The section headings in this agreement are for convenience only and shall not affect the interpretation or construction of these Terms.

SECTION 23 – CHANGES TO THE TERMS OF SERVICE

You may review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, revise, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after any such changes constitutes acceptance of those changes.

SECTION 24 – CONTACT DETAILS

Questions about the Terms of Service should be sent to us at map3Dshop@gmail.com. Our contact details are listed below:

MAPS3D.SHOP

map3Dshop@gmail.com

Rua Dom Joao V, 23, 5E, 1250-091 Lisboa, Portugal

+33 6 73 00 59 86