Frequently Asked Questions

What is a Premium 3D Map?

Our Premium 3D Maps are physical, highly detailed representations of geographic areas (countries, cities, neighborhoods, mountains, or regions) created from real topographic and architectural data.

Each model is 3D-printed with tenth-of-a-millimeter precision to ensure an exceptional level of detail and quality.

Where does the data come from?

We combine several sources of open and professional data (OpenStreetMap, Google Earth, official topographic models, building modeling databases, etc.) to accurately reproduce terrain, buildings, roads, and waterways.

Each map is carefully stylized to achieve a harmonious, balanced, and visually coherent result. The scale used for city maps ranges from approximately 1:6,000 to 1:10,000.

Country maps feature enhanced elevation to ensure an optimal visual rendering.

Can I choose a specific geographic area?

Absolutely.

You can choose any location on Earth : a city, a village and its surroundings, a city district, a mountain village, an island, or even a summit.

We then create your custom model based on your preferences: scale, orientation, materials, colors, and framing.

Perfect for a personalized gift, office décor, or a meaningful keepsake of a place you love.

For any specific request, feel free to contact us.

What materials do you use?

We use high-quality materials depending on the collection you choose. The model is 3D-printed in PLA (Polylactic Acid), a bioplastic made from renewable plant-based sources such as corn starch or sugarcane, ensuring a minimal environmental footprint. The optional frame is crafted from wood and plexiglass.

Because PLA is biodegradable, the pieces should be displayed indoors and kept away from weather exposure.

Each piece is carefully inspected before shipping to guarantee a premium, long-lasting finish.

What is the size of a Premium 3D Map?

The standard overall size of a Premium 3D Map is 21 × 21 cm, without the wooden frame. For aesthetic reasons, some city maps (e.g., Hong Kong, Washington, etc.) are produced in a rectangular format of 21 × 14.5 cm.

The height of the model varies depending on the buildings and terrain. In general, maps measure between 2 and 3 cm in height, and up to 6–7 cm for cities with skyscrapers (e.g., New York, Sydney).

Custom sizes are available on request, starting from 10 × 10 cm and up to 23 × 23 cm. We can also create larger, fully customized Premium 3D Maps with seamless assemblies. For quotes on special or large-format projects, please contact us.

Can I give a 3D map as a gift?

Yes ! If you’re not sure which model to choose as a gift, you can offer a personalized Gift Card or E-Gift Card the recipient will be able to select the location, and style they prefer.

This way, you offer the freedom to choose a meaningful place while keeping the “wow” effect of a unique and refined present.

We can also help you choose based on the symbolism of the location (birthplace, meeting place, dream destination, and more).

How long does it take to create a Premium 3D Map?

Chaque carte 3D premium est produite à la commande. Nous avons un stock réduit afin de garantir une qualité artisanale et une attention à chaque détail et nous assurer que la carte 3D soit conforme à votre commande.

How does the ordering process work for a personalized Premium 3D Map?

1. You provide the desired area when placing your order (address, GPS coordinates, or a map screenshot).
2. We then send you a digital 3D preview for approval.
3. Once validated, we begin production and keep you informed at every stage.
4. You will receive your map carefully packaged and ready to display.

Our process is smooth, transparent, and 100% secure.

Do you offer professional or large-format maps?

Yes. We also create 3D maps for businesses, public institutions, and architects, including:

• Urban project presentations
• Office or showroom décor
• Custom corporate gifts

For any quote or project request, please contact us.

Where are you located? Do you ship internationally?

Our workshops are located in Portugal, where we design and print each Premium 3D Map using a rigorous production process. We deliver throughout Europe with reinforced, tracked packaging.

Every shipment is insured and fully traceable, ensuring the safe arrival of your piece.

Do you offer a satisfaction guarantee?

Chaque carte est emballée dans une protection en mousse haute densité et un carton renforcé, testés pour le transport international.

En cas de casse (rare), nous réimprimons et renvoyons la carte gratuitement, sans démarche compliquée.

Votre satisfaction et la qualité de votre expérience passent avant tout. Votre satisfaction est au cœur de notre démarche artisanale.

How should I care for my Premium 3D Map?

Nos cartes ne nécessitent aucun entretien particulier. Elles sont normalement protégée par le cadre en bois.

Un simple dépoussiérage occasionnel du plexiglass à l’aide d’un chiffon sec suffit. Ne pas utiliser de solvants.

Si vous sortez la Carte 3D Premium de son cadre bois, simplement la dépoussiérer à l'aide d'un chiffon ou pinceau. Ne pas utiliser de solvants.

Évitez l’exposition directe au soleil, à l’humidité prolongée (pluie, neige, ...) pour préserver les couleurs et la durabilité.

Are your Premium 3D Maps toys?

No.
Our Premium 3D Maps are not toys but decorative objects. They are not suitable for children under 10 years old.

Keep out of reach of young children.